We're excited to announce our latest update to conversations on the mobile app. We have made several improvements to conversations on mobile, including a better view for replies suggested by conversation AI, the ability to send a review request directly from the conversations screen, and the ability to view external call logs. This update is available on LvlUp, LeadConnector, and White-labelled (update needs to be requested) mobile apps.
What's New
- Conversation AI selection enhanced: Now you can check the complete result generated by the conversation AI before choosing a reply.- Send review request: Easily send a review request to a contact directly from the conversation window.- View external call logs: Access all external calls made to a contact from within the conversation window.
How It Works
1. Open the conversation window of one of your ongoing conversations in the mobile app.2. When the conversation AI generates replies, you can view the complete text of each reply by opening the bottom sheet.3. Choose the most suitable reply by tapping on it.4. You can also send a review request by tapping on the "+" button at the bottom of the chat screen and selecting "Send review request."
Why it Matters
This update enhances conversations on mobile, improving the overall user experience.